Terms And Conditions
Welcome! So you've decided to make the decision to start training at Raw Performance Gym to get into great shape and make some new friends. As a gym we’d like to welcome you to Raw Performance. You are about to become a member of a very close knit community that strives to be the best they can be.
BACKGROUND:
These Terms and Conditions shall apply to the use of the facilities and services provided by RAW Performance Gym.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Gym” means RAW PERFORMANCE HITCHIN LTD and reference to the Gym shall include reference to any and all facilities and services provided thereby and all staff thereof;
“Members” means members of the Gym;
“PT” means Personal Training
“Membership” means a membership of the Gym;
“Membership Fees” means the fee(s) due for Membership; and
“Membership Plan” means a grade of Membership as determined by the Gym.
1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to:
1.2.1 “these Terms and Conditions” is a reference to these Terms and Conditions and each of the Schedules as amended or supplemented at the relevant time;
1.2.2 a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions; and
1.3 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
1.4 Words imparting the singular shall include the plural and vice versa.
1.5 References to any gender shall include the other gender.
2. Gym Memberships:
2.1 In order to use the Gym and/or receive PT an active Membership is required
2.2 Membership shall be in accordance with a Membership Plan. A Member’s use of the Gym must always be in accordance with their Membership Plan. a) The following Membership Plans are available:
2.2.1 £39.99 per month is peak gym membership which allows access during opening hours stated below.
(6.30am – 1pm & 4.30pm – 9pm)
2.2.3 £49.99 per month allows for 24/7 gym access.
2.2.4 PT Memberships: (tariff dependant)
2.2.4 From £135.00 per month (3 month contract 12PT sessions broken down to 4 PT sessions per month)
2.2.5 From £270.00 per month (3 month contract 24PT sessions broken down to 8 PT sessions per month)
2.2.6 From £405.00 per month (3 month contract 36PT sessions broken down to 12 PT sessions per month)
2.2.7 From £540.00 per month (3 month contract 48PT sessions broken down to 16 PT sessions per month)
3. Rescheduling
3.1 PT sessions are booked in advance and in a regular slot where possible, if the Member cancels a session within 24 hours of the scheduled session this session will be lost and only re arranged at the discretion of the Gym and can’t be ‘banked’ for another month.
3.2 Should the Gym have to cancel a members PT session this session will be rearranged.
3.3 Sessions paid for within that month should be used within that payment month, if sessions cannot be completed they cannot be carried over for longer than 2 months.
4. Amendments & Cancellations
4.1 Membership Plans may be upgraded by members via email at any time and Membership Fees due shall be increased accordingly.
4.2 In the event that a Member wishes to downgrade their Membership Plan, any such downgrade will only be available once the original contract period has expired and will take effect 30 days after the written request via email. Any changes in membership require a 30 day notice period (if the next due payment falls within this 30 day period, payment for that month will still be due and the next payment will be amended as per member request for the following payment month.)
4.3 If a member wishes to terminate their membership this must be a written request via email and cancellation cannot take effect until after the original contract has ended. The 30 day notice period commences at the date of the written request made by the member. (if the next due payment falls within this 30 day period, payment for that month will still be due and the next payment will be amended as per member request for the following payment month.)
4.4 Membership cannot be transferred to another person.
5. Gym Membership Fees and Payment
5.1 Gym Membership Fees are payable on a monthly basis.
5.2 All Membership Fees must be paid by Direct Debit (DFC).
5.3 Gym Memberships will be on a 6 Month Contract (once these 6 months are completed the contract becomes rolling and fees are continued to be taken until the gym member sends written confirmation via email of a request to terminate). (if the next due payment falls within this 30 day period, payment for that month will still be due and the next payment will be amended as per member request for the following payment month.)
5.4 Failure to make timely payment of Membership Fees shall result in a late payment fine issued by DFC. The Gym will not be able to overturn this late fee. Members will be denied access to the Gym whilst any Membership Fees or other sums due remain outstanding.
5.5 In the event that Membership Fees remain unpaid for more than a 30 day period, the Gym will refer the matter to a third party debt collection company.
6. PT Membership Fees and Payment
6.1 All Membership Fees must be paid by Direct Debit (DFC).
6.2 PT Membership Fees are paid via Direct Debit (DFC).
6.3 PT Memberships will be on a 3 Month Contract (once these 3 months of Direct Debit payments are completed the contract becomes rolling and fees are continued to be taken until the gym member sends written confirmation via email of a request to terminate). (if the next due payment falls within this 30 day period, payment for that month will still be due and the next payment will be amended as per member request for the following payment month.)
6.4 Failure to make timely payment of Membership Fees shall result in a late payment fine issued by DFC. The Gym will not be able to overturn this late fee. Members will be denied access to the Gym whilst any Membership Fees or other sums due remain outstanding.
6.5 In the event that Membership Fees remain unpaid for more than a 30 day period, the Gym will refer the matter to a third party debt collection company.
7. Classes
7.1 All classes, workshops and similar events provided by the Gym must be booked in advance. No priority is given and places are allocated on a first-come-first-served basis.
7.2 If a class requires the payment of an additional fee over and above the Membership Fee, this must be paid at the time of booking.